Privacy Policy

This Privacy Policy explains how Christmas Spirit Film Festival (“CSFF”, “we”, “us” or “our”) collects and uses personal information. It applies to our website, film submissions, tickets, events and communications. We aim to handle personal information in line with UK data protection law. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Who We Are

CSFF is responsible for deciding how and why we use your personal information. You can contact us at info@christmasspiritfilmfestival.com.

2. Personal Data We Collect

We may collect:

• your name, email address, phone number, organisation and role;
• film submission details, such as film titles, credits, biographies and materials you send us;
• ticket, donation and payment details;
• messages, enquiries, preferences and feedback;
• event details, such as accreditation or attendance information; and
• basic website information, such as IP address, browser type and cookie information.

3. How We Collect Personal Data

We collect information when you submit a film, buy tickets, sign up for updates, contact us, attend an event or use our website. We may also receive information from trusted services we use, such as submission, ticketing, payment, website and email providers.

4. How We Use Personal Information

We use personal information to:

• manage film submissions, selections, judging and Festival participation;
• process tickets, donations and payments;
• send important updates about submissions, tickets, events or schedule changes;
• send newsletters or marketing, where allowed by law or where you have agreed;
• run, secure and improve our website, systems and events; and
• meet legal, tax, accounting or regulatory duties.

5. Sharing Personal Data

We do not sell personal information. We may share it with trusted services that help us run the festival, such as submission platforms, venues, ticketing providers, payment processors, event partners and public authorities where the law requires it.

6. Security of Your Information

We take reasonable steps to protect your personal information from loss, misuse and unauthorised access. No system is completely secure, but we work to keep your information safe.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will show the date at the top.